Returns & Exchanges
At Sabala Millets, we prioritize the health and satisfaction of our customers with high-quality, nutritious grains. Due to the perishable nature of food products, we accept returns only for damaged, expired, or incorrect items reported within 48 hours of delivery.
Return Process
- 1.Report Issue
Contact our support team at support@sabalamillets.com with your order number and clear photos of the damaged or incorrect product.
- 2.Verification
Our quality assurance team will review your request within 24-48 hours to ensure the claim meets our safety and hygiene standards.
- 3.Pickup or Disposal
Once approved, we will either arrange a reverse pickup for the items or provide instructions for the safe disposal of the damaged goods.
- 4.Refund or Replacement
Upon verification, we will initiate a full refund to your original payment method or dispatch a fresh replacement package at no extra cost.